they must be there if you have your seed try restoring in another wallet with your private key or seed. exodus latest version supports a bitcoin cash export option try importing your wallet into exodus and then sending your bitcoin cash to the desired wallet! I hope this solves your problem.
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Thanks. I'm still new to this but you just confirmed what I thought my next move should be. Thanks very much! Ot was still pretty weird to see happen so my trust in Jaxx has dropped quite a bit.
Thanks this is exactly what I'm going to do. Cheers!
Mention not bro i hope you're problem gets resolved because i know how bad it feels to lose crypto!