I do agree that it is heavily overpriced for the content you are getting! They are facing tough competition so they will have to up their game.
However, it has changed the way in which we all watch movies . We used to only be able to watch movies in the cinema, tv or on DVD but now it is as easy as clicking a few buttons. The movie streaming idea was an extremely innovative idea by Reed Hasting and Netflix's marketing team has a huge part to play in its success.
Netflix is facing tough competition from the likes of Amazon and other new movie steaming websites which have entered the market over the last few years. Netflix bounced back by cleverly coming up with creating their own shows and movies that are only available to those who have an account or uses a friends or partners account like me ha. They need to start listening to their customers or they will not be able to retain them.
This was a great post to read and I am looking forward to reading more of your blogs!