I was literally going to leave coinbase tomorrow morning. I've lost it all, and all my faith in coinbase because of their reaction to me. All 1.2 BTC has been stolen from me and coinbase doesn't care at all, that's why I'm trying to spread the word
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What could they do? You lost all faith in them but in reality with the way ethereum and bitcoin are structured there are really no ways that I know of to reverse the transfers once they are completed. So you got hacked which really sucks, but I found myself thinking about coinbase and I really don't know what they could have done about this. It is something ALL of us run risks with anywhere that we store our crypto. :(
I am truly sorry this happened to you. Oh, and I don't use coinbase, so I am not defending them out of any sense of loyalty. I pretty much leave my money in steem power and I sell steem and sbd and convert it to fiat to buy things as needed. I don't leave it sitting anywhere but as steem power. :)
I am very sorry to read what you went through!. I know its not a lot you lost, but its ALOT to you and I feel you on that! :(
I always thought Coinbase is reliable, being so regulated.. ID verification, limits on deposits, withdrawals, so on, what a nightmare! Hope you recover soon, buddy, all the best!
QUESTION: what were your security precautions? Did you have Google auth as a 2FA?
I had Text 2fa set up (this is what bit me, since my sim card got swapped), my password was only bypassed because they had access to very private information such as my social security number (my password would take 3 million years to crack under brute force) . And Email confirmation as well, but all where redundant in the face of them having taken control of my number
Hm I see, you had 2 step verification - (a code sent to your phone) and not 2FA google Authenticator (thats why i was reading that text code to phone is less secure). BTW just read Coinbase are insured if you are in USA, but only if they are hack attacked, not losses resulting from the compromise of your individual Coinbase account :( And I guess you didn't try the BTC Vault (unfortunately they only have it for Bitcoin).
How can they have your SSN? Do these people know you? Or it all came because of the sim / phone compromise?!
Anyway, I am hearing more that people use PRE-Paid cards for that matter (to avoid sim-swap sh*t).
It is both, my SSN was stolen in a previous hack of Anthem Blue Cross. I'm sure there is an article about that here on steemit but in any case it is a healthcare insurance provider.
So, I guess your phone number was associated with your email??? Yeah, we live in those smart phone times, where the phone becomes your fri**ing wallet...
I re-steemed your story yesterday. I hope more people do that and help you out.
Thank you very much! Steemit has always been good to me, so I am hopeful that this post will pick up!
Re-steemed
Damn that is awful! I truly feel for you, it's why I only started using Coinbase to transfer and instantly withdraw, can't trust that exchange!
What do you use to cash out? I'm open to suggestions.
Hi @sensatus, I'm a journalist at Fortune writing about Coinbase hacks just like yours (yours is the third I've heard about in just a couple of weeks). Hoping you can tell me a little more about what happened, even anonymously if you prefer. You can find me on Twitter @jenwieczner (email address in bio)--thanks!