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I just found this very interesting topic about Changelly, Guarda, ChangeNOW and atomic wallet, and how they are all linked: https://steemit.com/bitcoin/@somenotesand/russia-s-changelly-atomic-wallet-changenow-guarda-ink-one-evercode-lab

So they all know each other I guess? As an update to my post 11 months ago, Changelly finally came clean and refunded my pivx. It took a couple of months. Not sure what that was about.