I currently use Coinbase. I've never had an issue, besides the few times the site crashed for "maintenance"... Buying BTC, ETH, and LTC is simple and if using a credit/debit card or paypal account, you will recieve your coins in seconds! https://www.coinbase.com/join/59251d463203d71028fd05c8
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Thank you! I have thought about using them before, but heard some issues with their customer service. I guess I will give them a try. Take care!