That is odd... I opened my account without a hitch and I've bought and sold a couple of times. In fact, it's my best option right now because I'm in Zimbabwe and I don't have many options. You wouldn't believe how hard it is to buy or sell Bitcoin from here. Paxful makes it easy for me. Lots of payment options to choose from.

The rates can be high sometimes, but it depends on the seller/buyer you're dealing with and there are plenty to choose from so I can find a good deal.