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Is bigger blocks really the best way to move forward tough?

It's better than a dangerous shoehorned in soft fork segwit. We need real on-chain scaling. People and businesses are being pushed to other currencies or worse looking at bitcoin and saying it won't meet our needs with the current transaction volume. Millions of users are being shutout due to fees that may be more that 1/4 of their daily income. Bitcoin was supposed to be a currency everyone could use especially the unbanked but it's become controlled by a few with their own goals.