I use HitBTC a fair amount due to low fees and many Altcoin options. I have seen many complaints in the Troll Box from people who have had problems. I've recently transferred LTC both in and out with no issues. That said, I definitely wouldn't keep all my trading funds there or at any single centralized exchange.
As volume and coin options improve at the BTS DEX I'll be moving more of my activity there. I did just have an OpenLedger ETH transaction pending for over 2 days. And no, the issue was not on the Ethereum side... OpenLedger had their gateway down but for some reason still allowed me to initiate the transfer.
I hope that your BQX issue is resolved promptly.
Thanks for some reassurance.
Situation looks a bit worse now - first of all transaction is still "pending", not even registered in blockchain (can't find it on etherscan).
Secondly, I found that they had some hacker activity 2nd of December on one of smaller markets. More info in their announcement https://blog.hitbtc.com/official-statement-on-amm-micromoney-token-markets-issue/
I hope they suspend withdrawals only until they resolve the case.
Can I ask You when did You do Your LTC transactions?
[edit] - whoah transaction appeared in etherscan. That's a big step forward.
Glad to hear that your transaction is moving forward. My LTC transactions were within the last 36 hours. Also, my ETH transaction with OpenLedger eventually went through once they got the gateways back up.