This was a good read. The way you whitelist ICOs and projects that can trade on your exchange is one of the many things that drew me to your exchange. I should say that I have moved all my tradeable stash to Binance as of now.
When I opened Binance listing today I could see that around 70% of the coins listed were trading at 30% profits. I think the way your team filters these coins has a lot to do with this :)
Please address the downtimes and performance issues. The load on your exchange is only going to increase :P