Anyone else having trouble with the Binance identify verification? I was level 1 verified since 2017, but now they reduced me back to level 0. They asked me to provide the same security credentials as before, except this time a live facial image scan also has to be passed.
To become verified you have to download the Binance App and pass the facial recognition test. Each time I try opening my mouth, nodding, blinking, and barking like a dog, it fails to pass.
Logging into the Binance app on my phone with same master password is a breach of security, I believe. That is a security breach, because anyone who steals my phone can now access my funds. The authentication app is also right there on the same phone.
Anyway, I submitted a ticket. All I can do is wait and consider my options. Binance might not be the best option for my future trading strategies.
Actually I did not verify my account @creativetruth. I did not find it necessary at that time. I use Kraken to deposit and withdraw money/cryptocurrency to my bank account. However I am verified on Kraken. Time has changed and now you can (if you dont care about the fees, probably deposit and withdraw money directly).
Binance has a great customer service which have help me a couple of times. Once I lost my two-factor authentication (my phone) and they helped me gain access to my account.