I had the same problem. I think it's having the same name on both accounts(BTS & BEOS). After I sent my coins to another BTS account I was able to send.
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I had the same problem. I think it's having the same name on both accounts(BTS & BEOS). After I sent my coins to another BTS account I was able to send.
Thank you. I will post my lessons learned here when I figure out how to fix the problem.