...Honestly?
I've been cashing out as much SBD I can basically, and I've been trying to sell my SBDs for profit. I have been doing that to basically help me to save myself in before Christmas and New Years Eve. You see, even though I love Christmas, it's also the worst time of the year for me. Due to various reasons.
My anxiety and depression levels are usually sky-high during these holidays so the price of SBD came like a gift and much like a saviour actually.
However, I haven't been able to actually cash out a single cent yet... Due to the verification process on Bittrex. - I sent them my support ticket on 01-12-2017. 10 days later, on 11-12-2017 I updated my ticket and attached some extra proof and things like that.
An hour or so ago, I finally got their response.
On behalf of Bittrex I would like to apologize that your support ticket has not yet been resolved. I understand it is frustrating to have an account issue. I want to assure you personally that everyone on my team is working hard to solve this problem.
Yada, yada, yada...
So, Christmas is coming closer and closer and I'm feeling worse.
And while I'm being honest... It doesn't feel like I'll be able to use these funds like I planned either, so that sucks. I'll probably not be able to ease the pain and to reduce the anxiety with the use of these funds, as the funds are not available for withdrawal until my account has been verified.
That means that my life is pretty much a b#tch right now and it took Bittrex 13 days in total to reply with an automated message. - Feelsbadman.
I feel you pain bro. i really do. christmas sucks with out cash.
Have you considered a loan from other Steemians? How much would you need for Christmas?
Yeah, kind of... I haven't even thought about the actual amount I would need, because I've been eagerly waiting for the verification and if Bittrex just spent 13 seconds on my support ticket, they would've solved everything. Instead, they respond and tell me that they haven't. Still a couple of days remaining though, so I try to stay positive.
and yeah, I know the feeling, starting to hate exchanges more and more lately. Polo has 500 Steem of mine stuck in limbo.
Coinbase made me lose my mind for about 2 hours, and I feel far less comfortable using them after seeing all the other issues people were having with them over the past few days on their subreddit. They lost $600 I transferred over to them from Bittrex (Basically a whole 9 days worth of SBD's that I was holding onto.)
Finally got my money back after having to go about some seemingly unrelated way to do it, but whatever, at least the money got into my paypal. That fucking sucks that Polo has your Steem though, hopefully in the next month or two they get it opened back up to you :/
That's terrible. I don't know, I mean. I can totally understand that some exchanges might have issues or tons of work... But I've been working with different types of Support myself. Both phone and email. I've never had any customers waiting for 13 days before I told them that I did not solve their problems. - Such reply feels kind of meaningless in my opinion.
I hope you'll be able to get your Steem from Polo quickly.
I made also a support ticket 1,5 month ago and I got exactly the same answer yesterday. I think this is simply an automated respond so that the people don't go crazy.