On a personal level, I don't really "care" very much whether something is art of craft. What I care about is whether or not I felt something in its presence... and that feeling can be a range of things from simply a deep appreciation for someone's extraordinary mastery of their medium, to something being deeply evocative... to a whole range of other feelings.

Ultimate question: Did the work cause someone to STOP and feel like they ENGAGED with what they saw? If the answer is "yes," then the piece "worked;" it did its thing.